Shipping Policy

LOTUS ships worldwide. Shipping is dynamic — your rate and available options depend on where you are, and the exact cost is calculated automatically at checkout before you pay.

Delivery

  • Economy (tracked): 10–13 business days.
  • Delivery time and cost vary by destination — the options available to you are shown at checkout.
  • Qualifying orders may ship free; any free-shipping offer is shown at checkout.

Processing Time

Orders are processed and dispatched within 1–2 business days. Pre-orders ship on or shortly after release — see our Pre-Order Policy.

Tracking

You'll receive a tracking number by email once your order is dispatched, so you can follow it wherever you are.

Packaging

Cards and sealed product are packed protectively — sealed boxes are boxed, and singles are sleeved and top-loaded or rigid-mailer protected.

Customs, Duties & Import Taxes

International orders may be subject to import duties and local taxes charged by the destination country; unless shown as prepaid at checkout, these are the recipient's responsibility. See Customs, Duties & Import Taxes.

Lost or Delayed Parcels

If your parcel is delayed or doesn't arrive, see our Lost or Damaged Parcels Policy and contact us — we'll help. Your order is also covered by our Satisfied or Refunded guarantee.


Contact Us

Questions about shipping? Our support team is happy to help — wherever you are.

LOTUS
32 Central Rd, Leeds LS1 6DE, United Kingdom
Phone: +44 113 243 6461
Email: support@lotusstcg.co.uk
Find us on Google Maps