Contact

At LOTUS, we are committed to providing excellent customer service and maintaining full transparency. If you have any questions regarding your order, shipping, returns, or our products, please reach out to us using the contact information below.

Customer Support

Our customer support team is available during the business hours listed below and will be happy to assist you. For international customers outside UK business hours, email support is available 24/7.

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (UK time)
Response Time: We aim to respond within 24 business hours.

Contact Information

Phone: +44 113 243 6461
Email: support@lotusstcg.co.uk

UK Headquarters

LOTUS
32 Central Rd, Leeds LS1 6DE, United Kingdom
Find us on Google Maps

International Shipping

We ship worldwide to the UK, US, EU, Australia, Canada and many other countries. All orders include tracked delivery. International customers may be responsible for customs duties and import taxes.

Order Assistance

If you are contacting us regarding an order, please include your order number along with the email address used during checkout. This will help us assist you as quickly and efficiently as possible.